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customer service

30 Dec 2017, Posted by Louise St.Romain in Uncategorized

Great customer service. Its one of those phrases that you here all the time from all kinds of businesses; everyone touts their great customer service. But what is great customer service? Is it fulfilling the “customer is always right” motto or is it something more?…

the call ….

13 Mar 2017, Posted by Louise St.Romain in studio photographer, Uncategorized

I just got off the phone with a very nice lady from the IRS. The purpose of my calling them was a letter that I received from them, letter 4883C if you were curious; They needed to verify that I was who I said I…

Trials and Tribulations of Photographing Cats

07 Jul 2016, Posted by Louise St.Romain in Uncategorized

A little back story here … Jim Marks asked me to photograph my younger cat for the cover of Pet Gazette and it had been a while since there had been a cat on the cover of the magazine. I figured, “Cool, it will be…

Influences …

12 Jun 2016, Posted by Louise St.Romain in Uncategorized

Influences… How much thought have you given to the people who have influenced your life? Not just photography, but personally and professionally.  I have had many such influences; the Toyota dealership general manager who saw something in me that I didn’t see in myself and…